- Excellent in Spoken Portuguese and proficient with Microsoft Office
- Primarily responsible for telephonic research and data collection in Brazil/Latin America.
- Studies conducted on industries like Healthcare, IT, Telecom, Finance and more using Telephone and CATI software.
- Responsible for finding the key source(s) to harvest the relevant data with respect to specifications.
- Following the standard operating procedures and internal quality guidelines.
- Ensure to deliver maximum volume of work in timely manner.
- Able to achieve job assignments in accordance with the expectations
- Managing service quality and timeliness in the delivery of the work.
- Develop and maintain Research material and current service knowledge.
- Timely updating on completion of work to immediate managers and supervisors.