iResearch Services provides high-tech infrastructure to its clients through its state-of-the art platforms, strong & redundant technology and communication environment, thus ensuring we meet the service levels committed to our clients.

Location and Capacity : Our research center is currently located at Pune, India and has a capacity of 30 man shifts per day. Within a short span of time we have the resources to kick off deliveries from Bangalore and Mumbai (the IT hub & commercial capital of India).

Technology and Communications Infrastructure : Our network backed by the business center offers 99.99 % uptime and full redundancy supported with a 1 Mbps dedicated internet line.

Power and Backup :  The Tech Park manages 1.25 KVA of power for every 100 sq. ft. of carpet licensed area, state electricity board. The park is also equipped with a 100% back-up power through Diesel Generators.

Risk management : We understand 'risk' as one of the critical success factors and prime factor for global organizations moving their processes offshore whilst being assured their processes will run in the event of a disaster and the data is secured.

Our engagement with the business centre ensures a customized risk-management solution covering the business continuity; moreover we also work with our clients to implement specific measures that meet necessary regulatory requirements.

Moreover,

• We've firewall protection and intrusion detection against external unauthorized access of network.
• Usage of encrypted data transfer facility for secure transfer of data. (Secured file transfer protocol).
• Weekly data back-up facility and configuration of anti-virus protection for all our workstations.