30 Jun Outsource Research: What Factors Should You Consider?
Outsource Research: What Factors Should You Consider?
Business market research is undertaken to gather facts to decide if a product or service will satisfy the requirements of the consumers. By undertaking effective market research, a company can gather highly valuable information about its competitors, the economic changes, demographic shift, prevailing market trend as well the spending quality of the consumers.
Expansion of a business would eventually require the gathering of more and more information about your competitors and customers. Whether a business should undertake research in-house or outsource the same is a very crucial decision. Even if a business decides to outsource research how much money’s worth should it try to get from the outsourced firm is an equally challenging question?
Almost all market research experts would agree that to run a business successful more than the proper equipment, talent, funds and experience matter more. Over and above this, a constant flow of information about why consumers prefer buying your product or services is also equally important. By outsourcing research, an organization can not only save time but even get some extra valuable information that it might have overlooked.
Professional firms undertaking market research have in place their own strategies, methods, and staff to undertake the effective and efficient conduct of research. They bring out productive results which the organization can put to proper use. The only drawback is that the organization outsourcing its research services may have to give up on a certain amount of control and a hefty share of its budget to the outsourcing firm.
Factors to consider while deciding on an outsourcing research firm:
- The manner in which the outsourcing research firm works with the clients.
- Does the outsource research firm give updates on a weekly basis including interim reports?
- Working style of the outsourced firm and whether it matches with the organization’s style of working.
- Whether the aims of the firm are properly understood by the outsourced firm. Is the firm fully aware of your aims and if so, is the firm clearly aware of the significance these aims have on your business?
- Methods adopted by the outsourcing research firm in its research such as journal research, focus groups, surveys or conduct of interviews. The techniques and strategies that the outsourcing research firm is likely to use in collecting information will decide how effective and reliable it is for the company outsourcing its business.
- Obtaining feedback directly from the prospective consumers by involving focus groups will help to find the preferences of the potential consumers. Even undertaking study of already published reports would give a fair idea about the prevailing general trends and considered enough to predict the same.
- Having a clear understanding of the cost by directly raising the question would be better. Undertaking research of material that is already published would be an easier option than undertaking the conduct of surveys and focus groups.
Before deciding on an outsourcing research firm, an organization first needs to have a clear idea about its own goals and aims as the type of research conducted depends on the information needed by the firm.