Chatbots redefine interaction with banks

Chatbots redefine interaction with banks

An increasing number of banks now use AI-powered chatbots to "talk" by text with their customers, with two-way communication sophisticated enough to r..

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Customer Engagement and Satisfaction Survey

Customer Engagement and Satisfaction Survey

The objective of this research was to understand the companies' take on customer engagement and deep diving into the strategies which were being cont..

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The Big Data Question

The Big Data Question

The age of digital disruption continues to devastate established companies and turn entire industries on their heads. This survey was conducted to un..

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How Financial Modeling Can Help In Credit Analysis?

How Financial Modeling Can Help In Credit Analysis?

The lifeblood of the financial sector, an entity borrowing from a lender for the express purpose of creating more worth. Whether it be through a bank ..

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Ecosystem – Mobility Study 2018

Ecosystem – Mobility Study 2018

This survey, conducted on behalf of a global technology advisory based out of South East Asia, investigated how organizations are transforming their b..

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How AI is Transforming Traditional Banking

How AI is Transforming Traditional Banking

The Fourth Industrial Revolution is well underway and is reshaping the world as we know it. Artificial intelligence and machine learning are busy di..

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