Predictions 2020: Digital Innovation and Thought Leadership Shaping CX

Predictions 2020: Digital Innovation and Thought Leadership Shaping CX

… where CX = Customer Experience
Before you decide on whether or not you should be reading this piece, know this:
Some 86% of buyers reported that..

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User’s Streaming History Study

User’s Streaming History Study

The study aims to shows how a journey for a Netflix user begins and based on their streaming watch list history how a new genre is selected...

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Restaurant Online Order Tracking Study

Restaurant Online Order Tracking Study

This study was conducted to understand what percentage of restaurants’ daily check volume is attributable to web-based ordering services, and how th..

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Marrying Thought Leadership and Account-Based Marketing

Marrying Thought Leadership and Account-Based Marketing

The year 2019 might be the end of a decade, but it is one that signs off a lot of discoveries in the business world on a strong foot. Brands achieved ..

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CEO’s Insight Study

CEO’s Insight Study

This study aims to understand the CEO's insight around the world’s largest organizations to discuss how they are confronting long-held market orthod..

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The Impact of AI/ML within the Core Network Activities

The Impact of AI/ML within the Core Network Activities

Artificial Intelligence and Machine Learning have the potential to impact telecommunications in almost every aspect, thanks in part to the enormous po..

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