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AI Conversational Platforms- Enhancing Customer Experience

The future of businesses and rules of customer engagement will be dictated by the varying degree to which, it is able to exploit the latent potential ..

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Banking Communications That Drive Consumers Up The Wall

With the growth of technology, communication options have increased. The way in which businesses interact with consumers has also evolved, and so to h..

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Digital Twins- The indispensable alter-ego

As technology rapidly increases the pace, so too does our ability to mirror real-world physical products, services or persons to ensure precision and ..

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Intelligent Things- Towards an intelligent world

The Internet of Things (IoT) continues to evolve at an accelerated rate that has far surpassed simple connectivity. The world is now full of intellige..

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Corporate Banking: Customer Experiences, Middle Market, and Technologies

Corporate banking, or business banking, caters to the banking and financial needs of corporate customers, from small businesses to large conglomerates..

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Cloud-Enabled Business Models in Banking by 2020

The financial industry has been implementing technology to support customer needs and meet compliance and regulatory obligations for decades. The rec..

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