iResearch Services is responsible for how it holds your personal information. When we say “we” in this notice, this means iResearch Services Pvt. Ltd., India and its 100% wholly owned subsidiaries. We are required by law to look after the information we hold about you; this notice tells you how we do this.
Personal information is any information which is about you, from which you can be identified.
Data protection Officers (DPO’s) act as an independent advocate for the proper care and use of customer’s information. The role of a data protection officer was formally laid out by the European Union as part of its General Data Protection Regulation (GDPR). The data protection officer keeps up on laws and practices around data protection, conducts privacy assessments internally, and ensures that all other matters of compliance pertaining to data are up-to-date.
We don’t process any special category data and only Common category data.
We may receive your information from gated downloads, contact us forms, direct emails, mailers, direct dials, tradeshows, client provided, and/or subscriptions. This will include your name, email, phone number. We may choose to contact you from the information you provide us to attend your requests.
We may also gather your personal information from paid or free database providers and/or social media whom you consented to list your personal information. These may include wide-ranging licensed & unlicensed databases. We may choose to contact you from the available personal information for survey research and/or lead generation with your consent where applicable and you will always have a right to object to the processing of your data. We may do so on the directive of our clients, to service their reasonable business requirements.
We may share your data as is necessary to maintain usual course of business operations, which includes licensed software(s) used by iResearch Services. They include,
These licenses are granted to individuals who are working with iResearch Services as a full-time/part-time employee. The servers storing your personal information might located outside European Economic Area and may change at the discretion of service providers. We take all steps reasonably and legally necessary to ensure that your information is safe.
if we are processing your personal data in order to fulfil our contractual obligations to you, then you can submit a request that we transfer your personal data to another data controller.
We rely on cloud-based software applications and other technology provided by other people to handle your information. These include our dialer systems, survey scripting systems, text and email messaging communications, and co-ordination tools. The companies we use to deliver these applications are carefully chosen by us to ensure that your information is kept secure. We may share your details under special circumstances such as when we believe in good faith that it is required by law.
Our carefully selected partners and service providers may process personal information about you on our behalf as described below:
We periodically appoint digital marketing agents to conduct marketing activity on our behalf, such activity may result in the compliant processing of personal information. Our appointed data processors include:
We have a custom CRM service provider who may access your personal information for purposes of compliant database maintenance activities . Our appointed data processors include:
(i) Agami-Tech Pvt.Ltd. You can contact Agami at +91-022-28500070 or email at firstname.lastname@example.org
We will use the information you give us as is necessary to provide you with the information and services that you request from us (to service you, and to deal with any queries you may have). We also use your information to promote the objects and interests of our company, ensuring the most efficient management and ensuring that our legal obligations are adhered to; and as a part of our system. . As we are communicating with you in the context of your corporate activity and identity and not in relation to your private life we believe this to be reasonable and fair behaviour in the context of our audience. Of course you will always have the opportunity to object as detailed below. These are known as “legitimate interests”.
We will seek your permission if we decide to post any photographs of you on any of our marketing materials (including our brochures or website); you may withdraw your permission should you wish.
TRANSFER OF PERSONAL INFORMATION OUTSIDE THE COUNTRY Sometimes your information will need to be transferred to and stored outside the EU & UK. We try to limit this, but it may be necessary where, e.g. one of our suppliers stores your information outside Europe.
iResearch Services does not use any automated decision-making tools currently however in case we do start using it the policy would be updated accordingly.
We will not keep any personal information about you for any longer than is necessary. We follow a personal data retention policy which determines how long we keep specific types of personal information. For further information you can contact email@example.com. For any data provided to us by our clients, we are governed by their data retention rules as specified by them.
We may publish content our website from other sites, this privacy notice does not cover to other websites and organizations. We encourage you to read the privacy statements on the other websites you visit.
We may change this notice. Please be sure you are aware of these policy terms while you use our site. should our terms change these will be shown on this page.
If you have any questions about this notice, then please speak to your project manager, sales representative. We have a Data Protection Co-Ordinator, Siddharth Srinivasan, who can explain in more detail how your information is looked after. Our Data Protection Officer has overall responsibility for your information, if you need further information please email firstname.lastname@example.org