What Is the PIPEDA?

The Personal Information Protection and Electronic Documents Act (PIPEDA) is a Canadian federal law enacted in April of 2000 (updated several times since) that applies to private sector businesses engaged in commercial activities. The law governs the collection, use, and disclosure of personal information for private-sector organizations in Canada.

How Is iResearch Services Complying With the PIPEDA?

iResearch Services is committed to complying with the PIPEDA’s requirements where it applies to our data processing activities by:

• Ensuring accountability, transparency, openness, and fairness in our data processing activities. iResearch Services’ Privacy Policy thoroughly details how we process personal information and for which purposes (where such means and purposes are determined by us). Our Data Processing Addendum sets the terms pursuant to which we process personal information on behalf of our customers as their data processor.
• Having a dedicated privacy team for monitoring and ensuring that personal information and privacy are protected and that we remain compliant with applicable data protection and privacy regulations.
• Adopting safeguards by implementing security, technical, and administrative measures aimed at protecting personal information from unauthorized access or any improper or unlawful processing.
• Having procedures for handling data subject requests, suspected breaches concerning personal information, limiting the use, disclosure, and retention of personal information, and regularly conducting privacy training for all relevant staff members.

If you have any further questions concerning iResearch Services’ privacy program and our ongoing efforts surrounding the PIPEDA, please feel free to contact our Data Protection Officer & Privacy Team at dpo@iresearchservices.com.