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IT Manager

Are you a tech wizard with a passion for keeping things running smoothly? We're looking for a dynamic IT professional to join our team and lead the charge in maintaining and improving our company's technical infrastructure. From troubleshooting and maintaining computer hardware and software to implementing new technology to purchasing and negotiating new products, technologies and software and managing IT budgets, you'll play a critical role in ensuring our company stays ahead of the curve. You'll also supervise IT, staff, develop security measures, and provide technical support for teams based in India, UK, South Africa and USA for teams from all above business brands. If you're ready to take on a challenging and rewarding role in a fast-paced environment, apply now!

• Responsible for preventive maintenance of all technical devices within the company, including Desktops, Laptops, Printers, and other devices.
• Creating, Monitoring, Maintaining, Measuring, and updating IT policies and procedures based on industry best practices.
• Reviewing reports from other departments to ensure the proper functioning of IT services.
• Planning, designing, and implementing new computer hardware or software systems.
• Coordinating the implementation of new technology within the organization and working with vendors, IT staff, and management.
• Supervising IT staff, including computer programmers, systems analysts, and network engineers.
• Managing IT budgets and expenditures to ensure the successful completion of projects within time and budget constraints.
• Developing security measures such as firewalls, intrusion detection systems, and antivirus software to protect computer networks.
• Providing technical support to end users for computer applications and hardware products.
• Installing, troubleshooting, and maintaining Operating Systems, Desktops, Printers, Network Devices, Firewalls, Internet, Dialler’s, Remote Desktops, and other equipment
• Communicate with employees using a platform to educate them about security, best practices, knowledge, and essential resolution.
• Managing uptime of all IT infrastructure, including different domains, servers, and more.
• Monitoring and maintaining FTP sites.
• Evaluating vendors and providing end-user training.

Additional Responsibilities
• To support in preparing training modules for employees, including creating training materials and conducting training sessions to ensure the smooth functioning of IT systems and processes.
• To investigate and address any instances of data manipulation or unauthorized usage of company resources by employees to maintain the security and integrity of company information.
• Manage relationships with IT vendors, including negotiating contracts, evaluating.

• A master’s degree in computer science or a related field emphasizes IT management and leadership principles.
• 11+ years of hands-on experience in IT management, including at least five years of experience in a senior leadership role, where the person has been responsible for leading teams, making strategic decisions, and delivering on IT initiatives.
• Proven experience in budget development, including the ability to create and manage budgets, track expenses and revenue and adjust as needed to ensure that projects are completed within time and budget constraints.
• Strong analytical skills for identifying trends, solving problems, and making data-driven decisions.
• Excellent communication and presentation skills, including presenting technical information to nontechnical audiences, negotiating with vendors and stakeholders, and building effective relationships with internal and external partners.

At iResearch, we understand and profoundly empathize with our diverse workforce's unique perspectives and needs. We are committed to fostering an inclusive and supportive environment where everyone feels truly valued and empowered to be their authentic selves. Our goal is to create a workplace free from any barriers, particularly those faced by underrepresented groups, and empower all our employees to reach their full potential. We are passionate about promoting diversity, equity, and inclusion in everything we do.

Our benefits may vary depending on the employee's location but rest assured; we strive to offer the best perks and an inclusive environment to support your professional growth no matter where you are. From generous annual leave allowances and flexible working options to life and medical cover for you and your family, enhanced maternity and paternity packages, uncapped earning potential, hybrid working and opportunities to give back to the community through our Giving for Good Foundation. We are committed to making sure our employees are taken care of and feel valued.


IT Infrastructure, IT Assets, IT Budget, Operating Systems, Desktops, Printers, Firewalls, Network Devices, Remote Desktops

Hiring Note:

"At iRS, while we are a global organization, we encourage local candidates to apply for any position within our organization, particularly at our large facility in Pune. Hiring individuals who reside near our company facility offers the benefits of their local insights and connection to the community to enhance our ability to provide exceptional products/services and foster meaningful relationships. We believe that hiring locally here contributes to a collaborative and efficient work environment, reinforces our commitment to sustainability, and strengthens our ties with the community we serve, ‘giving back’ across the ecosystem in which we operate. We balance this with offering remote and hybrid working across our international jurisdictions to provide a fair and flexible working environment for all employees."

Ref. Code
Contract Type
Experience Level
More than 9 Years
Technology/IT Operations

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