This study was conducted to determine what percentage of restaurants in first-tier, second-tier, and emerging markets have partnered with GrubHub and Seamless and also to find out which *other* online ordering services are being used by restaurants in those markets.

Research Advisory

The study was proposed to be conducted with a 3 months gap and two additional questions were recommended to segment and analyze responses. The sample size was adjusted to account for all the surveyed and new respondents.

Survey & Analysis

Survey Responses

Percent USA Responses

Percent Manager/Owner of a Restaurant

Methodology

Telephonic Interview
Telephonic Interview
Online Survey
Online Survey

Key Takeaways

44% of restaurants in first-tier, second-tier, and emerging markets have partnered with GrubHub and Seamless in the USA.

9.1% of the restaurants have partnered with Postmates,13.9% of restaurants have partnered with Doordash and 19.9% of restaurants have partnered with UberEats online ordering services in the USA.