This study was conducted to understand what percentage of restaurants’ daily check volume is attributable to web-based ordering services, and how that percentage trends over time. Also, to know what is the tracking percentage of online orders that are for delivery vs. on-site pick-up.

Research Advisory

iResearch services conducted this study on an interval of 3 months. The responses were adjusted to account for all the study and new respondents also there were a few questions that were added to analyze responses.

Survey & Analysis

Survey Responses

Percent USA Responses

Percent Manager/owner of a Restaurant Responses


Telephonic Interview
Telephonic Interview
Online Survey
Online Survey

Key Takeaways

60% of the restaurant orders are for food delivery in the USA. As the restaurant operators say that offering delivery has generated incremental sales.

43% of restaurants believe that delivery sales could rise an annual average of more than 20% by 2030.

20% of the restaurant orders are an on-site pick-up in the USA.